Services:

Our aim is to offer the highest quality, full service Internet Access at the most reasonable rates available!

Access One Online Services:

• Dial-Up Access
• DSL (Abilene only) Click Here for Details
• Wireless (Abilene only)
• Accel Accelerator

Dial Up Account Pricing

• Dialup accounts include 200 hours per month of online usage and must meet our Terms of Service

  Terms of Service
• Dialup accounts using over 200 hours per month of online usage will be considered "Dedicated" accounts. .
• Payments are to be made via check, money order, credit card, or cash to Access One Online Services .
• Please include your customer Identification Number on each check or payment you make.
• Returned checks or invalid credit card accounts will be charged a $25.00 service charge.

Cancelling Service

• If a customer no longer wants to receive Internet services though Access One, they must cancel their service.

• Customers may cancel via a phone call followed by verifying email or simply via email. 

• Cancellations must be in writing.  Customers wishing to cancel may email us at

  admin@access-one.com

  . (e-mailed requests must be from the original account holder), or send us a fax: (785) 263-7184.

• or send a letter of cancellation to :Access One, P.O. Box 325, Abilene, 67410
• Charges to your Internet account will continue to accrue regardless of use or non use of the internet account until a cancellation notice is received.

Refunds

• Refunds are not given on monthly accounts where the user was able to access the Internet.
• There is a $20.00 service charge on all package accounts that are canceled.
• Refunds can take 3-4 weeks for processing
• Cancellations on a package plan (three month, six month or yearly) will result in a charge of $20.00 per month that access was granted.
• There are no refunds for added cost features.  (example. extra e-mail's, dial-in's, or web space)
• Refunds are not granted on a prorated basis.
• Refunds are calculated on a months remaining basis.
• Refunds are not issued to customers who experience personal computer   problems (example. computer failure, modem failure, hardware failure)

 Features:

Call Our Friendly Staff Today:

785- 263-1120